Wyndham Worldwide Operations Coordinator - ResortQuest By Wyndham Vacation Rentals in Inlet Beach, Florida

Operations Coordinator - ResortQuest By Wyndham Vacation Rentals

Description

Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.

Wyndham Vacation Rentals' full-time associates enjoy health benefits as well as a generous 401k plan and a paid time-off program.

Summary:

Supports operations team in accomplishment of overall operational functionality of assigned location, including homeowner relations, guest services, maintenance, housekeeping, quality control, etc. Overall objective of ensuring long-term homeowner satisfaction and retention on RQ rental program while also ensuring outstanding guest services.

Responsibilities:

  1. Responsible for administrative functions in support of operational unit, including but not limited to; processing of vendor invoices, coding/processing of purchase card transactions, billing of owners, completion and timely submission of SOX required documents/reports, coordination of Rental Management Agreement processing with Liaison Department, inventory and maintenance of adequate office supplies, etc.

  2. Supports Guest Services functions, including assistance with scheduling of Guest Services Agents, fill-in as Guest Services Agent as required, etc.

  3. Supports Housekeeping, Maintenance, and overall Quality Assurance functions, including conducting routine unit inspections (as required), for cleanliness, general repair, amenities, etc., as well as overall unit condition.

  4. Supports acquisitions of rental management contracts, including support of contract preparation, presentation of management program to prospective owners and setup of new units in company's rental management system.

  5. Supports/provides communications (in-person, telephone, e-mail, mail, etc.) with homeowners, including response to inquiries, problem resolution, owner statement explanations, general owner communications efforts, etc.

  6. Support Operations Managers in all facets of their responsibilities, including fill-ins for Ops Manager as required.

  7. Perform other duties as assigned.

Qualifications

Education:

  • High School diploma required; College degree strongly preferred

Experience:

  • Minimum 2 years experience in vacation rental, hospitality or related business, OR minimum of 1 year relevant work experience with college degree

Job: Administrative

Primary Location: United States of America- Florida-Inlet Beach

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Vacation Rentals NA

Job Posting: Mar 27, 2018, 5:31:29 PM

Requisition ID: 1804911

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.