DaVita Regional Operations Manager - Multi Site Management in Panama City, Florida

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Patient Pathway is a new rapidly-growing team within DaVita, the nation's largest independent provider of kidney dialysis.

We are in search of a strong leader to manage and support the geographical areas of Mississippi, Florida, Tennessee, Kentucky, Georgia, Alabama, South and North Carolina .

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:

Implement DaVita's Patient Pathway Program

  • Travel to new program hospital partner locations to initiate the Patient Pathway program

  • Meet face to face with hospital partners to discuss current discharge processes

  • Structure, introduce and train hospital partners on the Patient Pathway program

  • Identify areas of improvement in the discharge process in individual local markets

  • Conduct regular update check-ins with hospital partners and Patient Pathway management before, during, and after implementation

Conduct Local Market Education, Awareness and Strategy

  • Conduct meet-and-greet training sessions with DaVita operations leadership to introduce Patient Pathway

  • Update local operations leadership on the progress and impact of the Patient Pathway program

  • Discuss ongoing strategies for each market with Patient Pathway and field management

Perform Supervisory Responsibilities

  • Provide leadership to direct reports; coaching, mentoring, training as required or needed

  • Manage Dialysis Coordinators within the Patient Pathway program including but not limited to teammate relations, fostering a positive work environment, conducting annual performance and salary reviews, performance management, recruitment, retention, terminations

  • Conduct regular update calls and operating reviews with each direct report

  • Manage the hiring and onboarding process for Dialysis Coordinators in assigned territory

  • Know, understand, implement and follow DaVita Teammate Guidelines and employment policies and procedures

Teammate Training

  • Schedule, organize and conduct new Growth teammate training, including both classroom training and on-site shadowing

  • Regularly assess training content, making recommendations and modifications when necessary

Dialysis Coordinator Coverage Assistance

  • Provide coverage assistance at Patient Pathway partner hospitals as needed (including but not limited to covering during teammate PTO leave or position vacancies)

Report on Program

  • Analyze Patient Pathway reports for assigned territory including but not limited to patient volume for each Dialysis Coordinator and length of stay metrics for territory and individual hospitals

  • Analyze performance of each market and make recommendations on future action plans based on the analysis

  • Provide management team with monthly updates regarding the above metrics

  • Analyze and report on P/L and complete budgets

Analyze and Initiate Growth Initiatives

  • Analyze, develop, and implement new ways for the company to differentiate itself in the marketplace

  • Develop in-depth knowledge of the company's service offerings, markets, current market share within individual markets, market competition, and strategies to secure new business

  • Participate in special projects, as needed

  • Here is what you can expect when you join our Village:

  • A "community first, company second" culture based on Core Values that really matter.

  • Clinical outcomes consistently ranked above the national average.

  • Award-winning education and training across multiple career paths to help you reach your potential.

  • Performance-based rewards based on stellar individual and team contributions.

  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

    The right hire will have these requirements:

  • Travel Required: up to 75 %

  • Bachelor's degree is required

  • Minimum of one (1) years’ experience demonstrating strong understanding of commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) as well as government insurance programs (Medicare, Medicaid) preferred

  • Minimum of two (2) years' management experience required; preferred management of multi-site or multi regions is highly preferred

  • Remote teammate/ employee management experience preferred

  • Healthcare industry management experience preferred

  • Two (2) years' experience providing services or products to hospitals preferred

  • Experience with P/L and Budgets highly preferred

  • Intermediate computer skills and proficiency in MS Excel, Word, Outlook, and PowerPoint required

  • Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required * will work remotely as well *

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.